Substantial Internet Outage Affects Many Online Platforms and Apps

A large-scale online failure has affected many online platforms and apps globally, and users noting issues accessing the internet due to difficulties at the cloud computing service.

The affected apps encompass the social media app Snapchat, Roblox, the messaging service Signal, and the language learning app Duolingo, along with several Amazon-managed platforms including its key e-commerce platform and the Ring security doorbell company.

In the UK, the financial institution Lloyds was impacted as well as its subsidiaries Halifax and the Scottish bank, and additional accounts of problems reaching the the tax authority site on that morning. Furthermore across the UK, multiple Ring device owners used social media to report their security devices were not working.

In the UK alone, accounts of issues on specific apps reached the thousands for each platform.

Amazon reported that the problem began in the Atlantic coast of the America at the cloud division, a section that offers vital web infrastructure for numerous firms, who rent out capacity on AWS infrastructure. Amazon Web Services is the most extensive web hosting system.

Soon after late night (PDT) in the America (morning UK time), officials reported “higher failure rates and slowdowns” for AWS services in a area on the eastern US of the US. The widespread consequence was seen to affect services around the world, and the problem monitoring service showing problems with the identical platforms in multiple continents.

The outage tracker Thousand Eyes, a service that tracks online failures, further indicated a increase in outages on that morning, including several cases located in the state of Virginia, the site of the AWS US-East-1 zone where the company stated the problems started.